Logistics Support with French

Currently for our Client from the BPO/ SSC sector we are looking for talented people with foreign language skills who are ready to begin or continue their professional career in international structures.

Daily tasks:

  • Be available for customers by phone/mail/chat
  • Order management: registration, requirement and feasibility checks, communication to customers
  • Open order management: link with internal departments as QA, Supply Chain, Product Management and Manufacturing to fulfill customer requirements
  • Proactive communication with customers on any changes for order fulfillment
  • Receive and process complaints
  • Support activities and campaigns
  • Provide customers with information regarding products, services, prices and delivery times
  • Handle reservations and contracts
  • Responsibility for invoicing activities
  • Order & shipment tracking

Requirements:

  • Very good English and French (min. B2)
  • Excellent communication and telephone skills
  • Team player with the ability to work independently
  • Experience on similar position will be huge advantage
  • Must be customer-focused
  • Possesses organization and time management skills
  • Practices attentive and active listening

Our Clients offer:

  • Trainings and upskilling processes
  • Vibrant, multi-cultural environment
  • Career & Personal Development
  • Quarterly performance bonus
  • Subsidized Life Insurance
  • Private medical care package
  • Cafeteria program with wide range of employee benefits (including Multisport)
  • Internal Team and Wellness Activities
  • Work in a modern office environment with access to free snacks and drinks


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