Customer Service, IT department, with Slovenian language - possibility of remote working

For our client in the BPO/SSC industry we are currently looking for talented people with knowledge of foreign languages, ready to start or continue their professional career in international structures.

Tasks on the position:

  • Professional customer service
  • Providing customer support services at a high level
  • Building and maintaining positive relations with customers
  • Constant contact with customers
  • Responding to all customer enquiries
  • Day-to-day technical assistance in relation to technical problems
  • Problem referral to 2nd and 2nd line support (when the problem is beyond the competence of the position)
  • Maintaining positive relationships and contact with customers

Requirements for candidates:

  • knowledge of English and Slovenian required
  • Knowledge of both languages at least B1/B2 is necessary
    the ability to communicate freely on the phone or by e-mail
  • availability to work full time
  • highly developed interpersonal skills
  • high personal culture and developed interpersonal skills

Our client offers:

  • Stationary or hybrid work (for those in Kraków or open to relocation) and remote work
  • Flexible schedule (
  • Possibility to work I, II shift, night shift and on weekends)
  • Employment based on an employment contract
  • Continuous development of professional skills related to customer service
  • Stable employment based on an employment contract
  • Benefits added to the basic salary: life insurance, private medical care, financial allowances, mybenefit platform, multisport, co-financing of e.g. glasses or language courses.


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