Communication Analyst (remote work)

Currently for our client, a leading company from the IT industry that specializes in digital services and consulting, we are looking for employees for the positions of Communication Analyst.

Essential Functions of the Job:

  • Develops and prepares a variety of communications, such as marketing materials, reports, information
    releases, newsletters, web-based content, and video content
  • Assists in text production and integrating the relationship of text to graphics
  • Consults with customers on content and suggests appropriate organizational and structural changes
  • Enforces consistent style and tone, smooth transitions and eliminates wordiness, triteness and jargon,
    especially in multi-author documents
  • Fact-checks, flags questionable statements and monitors correct and logical sequencing of material;
    responsible for the execution of edits
  • Assists with managing SharePoint site portal content on a consistent basis
  • Conducts instructional design quality reviews on new and existing learning solutions using the EY Design
    Quality Checklist
  • Ensures written quality of learning content and proof-reads learning materials to ensure consistency (e.g.,
    ensures references between facilitator guides and participant materials align, checks formatting,
    confirms timings in facilitator guides, etc.)
  • Collaborates closely with developers to ensure finished materials are authored as specified

Knowledge and Skills Requirements:

  • Exceptional English communication skills - including written, verbal and active listening
  • Proven capability to understand IT-systems related discussions and translate into meaningful business
    communications that are appropriate, relevant and engaging to the audience
  • Execute quality deliverables across multiple media, including print, web, events and presentations
  • Be a self-starter, able to work virtually, in a large global organization, across time zones and with different
    cross-functional teams
  • Advanced editing, proofreading and writing skills and thorough knowledge of writing and style reference
    materials
  • Ability to write effective instructional text, facilitator materials, audio and video scripts and other learning
    design documents
  • Proficient in Microsoft Office including Outlook with particular emphasis on creating dynamic, accurate
    and visually appealing Word and PowerPoint communications
  • Proficient with creating and managing SharePoint content
  • Proficient with learning technology and tools (ideally Captivate or Storyline), desktop applications, and
    relevant knowledge tools

Experience:

  • Communicating technology information to business users
  • Background in Accounting/Finance industry is helpful. Experience and knowledge of change management
    principles, methodologies and tools.
  • Ability to develop and deliver creative, credible ideas for content
  • With learning management systems (SAP SuccessFactors preferred) and virtual classroom software (MS
    Teams preferred)
  • Working in fast-paced, stressful environments to deliver required results

We offer to the candidates:

  • Internal trainings
  • Set of social benefits to choose
  • Opportunity to develop your career
  • Career in the multinational company
  • Work from home opportunity

The opportunity:
This role in the Mercury Support Team will give you the opportunity to make a difference by serving as a shared
resource within the Org Change Management (OCM) workstream, supporting both communications and learning
projects.



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