Currently for our client, a leading company from the IT industry that specializes in digital services and consulting, we are looking for employees for the positions of Communication Analyst.
Essential Functions of the Job:
- Develops and prepares a variety of communications, such as marketing materials, reports, information
releases, newsletters, web-based content, and video content
- Assists in text production and integrating the relationship of text to graphics
- Consults with customers on content and suggests appropriate organizational and structural changes
- Enforces consistent style and tone, smooth transitions and eliminates wordiness, triteness and jargon,
especially in multi-author documents
- Fact-checks, flags questionable statements and monitors correct and logical sequencing of material;
responsible for the execution of edits
- Assists with managing SharePoint site portal content on a consistent basis
- Conducts instructional design quality reviews on new and existing learning solutions using the EY Design
Quality Checklist
- Ensures written quality of learning content and proof-reads learning materials to ensure consistency (e.g.,
ensures references between facilitator guides and participant materials align, checks formatting,
confirms timings in facilitator guides, etc.)
- Collaborates closely with developers to ensure finished materials are authored as specified
Knowledge and Skills Requirements:
- Exceptional English communication skills - including written, verbal and active listening
- Proven capability to understand IT-systems related discussions and translate into meaningful business
communications that are appropriate, relevant and engaging to the audience
- Execute quality deliverables across multiple media, including print, web, events and presentations
- Be a self-starter, able to work virtually, in a large global organization, across time zones and with different
cross-functional teams
- Advanced editing, proofreading and writing skills and thorough knowledge of writing and style reference
materials
- Ability to write effective instructional text, facilitator materials, audio and video scripts and other learning
design documents
- Proficient in Microsoft Office including Outlook with particular emphasis on creating dynamic, accurate
and visually appealing Word and PowerPoint communications
- Proficient with creating and managing SharePoint content
- Proficient with learning technology and tools (ideally Captivate or Storyline), desktop applications, and
relevant knowledge tools
Experience:
- Communicating technology information to business users
- Background in Accounting/Finance industry is helpful. Experience and knowledge of change management
principles, methodologies and tools.
- Ability to develop and deliver creative, credible ideas for content
- With learning management systems (SAP SuccessFactors preferred) and virtual classroom software (MS
Teams preferred)
- Working in fast-paced, stressful environments to deliver required results
We offer to the candidates:
- Internal trainings
- Set of social benefits to choose
- Opportunity to develop your career
- Career in the multinational company
- Work from home opportunity
The opportunity:
This role in the Mercury Support Team will give you the opportunity to make a difference by serving as a shared
resource within the Org Change Management (OCM) workstream, supporting both communications and learning
projects.