Sales process coordinator - remote work with Slovak/Czech language

Currently, for our BPO/SSC client, we are looking for talented individuals with language skills ready to start or continue their career in international structures.

Responsibilities of the position:

  • providing professional service to the company's customers
  • performing order processing activities
  • answering phone calls from the company's customers (business customers)
  • building a positive image of the company in the market
  • taking orders (mainly by phone)
  • handling e-mail (to a lesser extent)
  • entering orders into SAP/Salesforce system
  • making changes, on customer accounts (updating,
  • maintaining inventory)
  • coordinating the entire order process (from order
  • placement to order fulfillment)
  • contacting suppliers (price negotiations, coordinating timely delivery of orders)

Expectations for candidates:

  • a minimum of six months of work experience, related to the industry
  • English language: minimum B2
  • French: minimum B2/C1
  • important: knowledge of both languages required
  • knowledge of SAP/Salesforce (additional asset)
  • Freedom to conduct conversations in Czech/Slovak (by phone)
  • Willingness for further professional development, in the direction of customer service, order processing
  • resistance to stress and ability to work, under time pressure
  • decisiveness

What the client offers:

  • non-wage benefits package (multisport, private medical
  • care and many others)
  • start of work: the turn of August or September, the current year
  • employment on the basis of an employment contract
  • clear career path and opportunity for promotion
  • stable and long-term work for an international company
  • work for an international client
  • further professional development


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