Order processing, international customer service with Slovak, remote work

For our client from BPO/SSC industry we are currently looking for talented people with knowledge of foreign languages, ready to start or continue their career in international structures.

Responsibilities on the position:

business customer service in Slovak language.
Taking orders from customers (mainly phone calls)
Entering orders into the system, according to the guidelines provided by the customer
Answering approximately 20-30 customer calls per day
Answering customer inquiries via e-mail
Controlling the whole order process
Making changes and modifications to orders
Taking business notes

Expectations for candidates:

several months of experience, customer service industry - additional advantage of a candidate
experience in working with SAP system - additional advantage of a candidate
ability to work under time pressure
work in a dynamic environment
ability to set priorities
openness to conduct telephone conversations
English, b2 level
Slovakian language on c1 level
preferably with vocational education

What the client offers:

full-time job
stable and long-term employment in an international company
employment contract - from the beginning of employment
start of work in August/September this year
company equipment, necessary to perform the duties
business and integration trips to the company headquarters
benefits package (multisport, private medical care and others)



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Zachęcamy do złożenia Aplikacji na stanowisko Order processing, international customer service with Slovak, remote work, praca w Kraków dopasowana do Twoich wymagań.L.M. Group Poland Sp. z o.o. praca. Zobacz także dostepny katalog Stanowisk na Szukampracy.pl, gdzie znajdziesz więcej ogłoszeń o pracę.