Business Analyst - Automation

Teamquest Warszawa
Our client is one of the biggests TSL (Transport, Shipping, Logistics) worldwide company, with with more than 140 years of logistics experience, with about 2000 locations around the world and more than 76 000 employees wordwide. For main IT Department, based in South Warsaw.


Requirements:

  • Minimum 2-3 years of experience in business process management and/or business process analysis.
  • Process or workflow modeling tool experience.
  • Strong business, system and customer service orientation.
  • Experience with RPA solution(s) and documents digitalization processes.
  • Good understanding of project and application life cycles and work in an Agile delivery model.
  • Good knowledge of formalized methods for specification (e.g. Use Case Modelling, Data Modelling, Interfaces) technology and beneficial usage of Chatbots.
  • Fluent spoken and written English.


Additional advantages:

  • IREB certification


We offer:

  • Attractive salary
  • Work in a dynamically developing company, which is a global leader in the transport and logistic sector
  • Various challenges at work
  • Great atmosphere
  • Subsidies to private health care, sport cards and group insurance


Responsibilities:

  • Eliciting of business requirements and review of options with customers, business units, and end users to ensure complete testing with few defects or unexpected problems.
  • Analysis, and evaluation of business requirements and user needs.
  • Design, preparation, and review of documentation of requirements and change management with business needs to ensure full understanding, and where needed, acceptance.
  • Compiles and elaborates functional and non-functional requirements.
  • Explaining any technical issues or open questions to business customer.
  • Communication of business objectives to technical teams and technical solutions to the business customer.
  • Documenting and communicating all open issues or open questions about business processes or procedures to the team.
  • Configuring system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements.


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